Shipping & Delivery

Thank you for shopping at Musturat Shop! This policy outlines our shipping and delivery procedures.

Order Processing Time

• Orders are typically processed within 2 business days.
• Please allow additional time for processing during peak seasons or sales.

Shipping Methods

• Standard Shipping: 20-30+ business days
• Express Shipping: 7-10 business days (additional fee applies)

Shipping Costs

• Shipping costs will be calculated at checkout based on your shipping address and chosen shipping method.
• We offer free shipping on orders over 50 USD within Asia, New Zealand and Australia.

Delivery

• We ship to the US, the UK, Canada, Europe, Asia, New Zealand and Australia.
• We are not responsible for shipping delays caused by carriers or customs.
• Delivery times are estimates and not guaranteed.
• Unfortunately, we are not responsible for incorrect or undeliverable addresses.

Tracking

• You will receive a shipping confirmation email with tracking information once your order has shipped.
• You can track your order on the carrier's website using the provided tracking number.

Damaged or Lost Packages

• If your package arrives damaged, please contact us within 2 days of delivery.
• If your package is lost, please contact us after 45 days.

Additional Information

• We reserve the right to modify our shipping and delivery policy at any time.
• For any questions or concerns, please contact our customer service.